1. General
This website is operated by FoAé. Throughout the site, the terms “we”, “us” and “our” refer to FoAé. By visiting our site and/or purchasing something from us, you engage in our service and agree to be bound by the following Terms & Conditions.
2. Intellectual Property
All content on this website — including text, images, graphics, logos, icons, product
descriptions, and designs — is the property of FoAé and is protected by copyright,
trademark, and other intellectual property laws.
No part of this website may be reproduced, distributed, modified, or used for commercial
purposes without prior written consent from FoAé.
3. Products & Descriptions
We strive to ensure that all product details, descriptions, and prices displayed on
our website are accurate. However, minor variations in colour, packaging, or appearance
may occur due to screen settings or production updates.
FoAé reserves the right to update, modify, or discontinue products at any time without
prior notice.
4. Pricing & Payments
All prices listed on the website are subject to change without notice. Payments must be
completed in full before orders are processed and shipped.
In the event of a pricing error, FoAé reserves the right to cancel or adjust the order
after notifying the customer.
5. Orders & Acceptance
Placing an order constitutes an offer to purchase. All orders are subject to acceptance and availability. FoAé reserves the right to refuse or cancel any order for reasons including but not limited to product availability, suspected fraud, or incorrect information provided by the customer.
6. Shipping & Delivery
Orders will be shipped to the address provided at checkout. Delivery timelines are
estimates and may vary due to courier delays, customs clearance, or unforeseen
circumstances.
Risk of loss and ownership of products pass to the customer once the order is handed
over to the shipping carrier.
7. Duties & Taxes
Customers are responsible for any applicable customs duties, taxes, or import fees imposed by their country’s regulations. FoAé is not responsible for delays or additional charges resulting from customs processes.
8. Returns & Refunds
Due to hygiene and safety reasons, all fragrance products are generally non-refundable
and non-exchangeable unless stated otherwise or in the case of damaged or defective
items upon arrival.
Please refer to our Return & Refund Policy page for detailed eligibility and procedures.
9. User Accounts
If you create an account with us, you are responsible for maintaining the confidentiality of your account information. FoAé shall not be liable for any loss or damage arising from unauthorized use of your account.
10. Limitation of Liability
FoAé shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products, to the maximum extent permitted by law.
11. Electronic Communications
By using this website or contacting us electronically, you consent to receive communications from FoAé via email or other digital means. Such communications satisfy any legal requirement for written notice.
12. Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws applicable in the country where FoAé operates, without regard to conflict of law principles.
13. Changes to Terms
FoAé reserves the right to update or modify these Terms & Conditions at any time. Continued use of the website after changes constitutes acceptance of the revised terms.
