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We’re here to help with anything FoAé — orders, shipping, returns, collaborations, or fragrance questions.
The fastest way to reach us is via email or whatsapp message. We’ll get back to you as soon as possible.

Last updated: 13 December 2025

Contact FoAé For Any Enquiry

Support Channels

  • Email:

    foae.co@gmail.com
  • WhatsApp:

    +6012-352 3568
  • Support Hours:

    Mon – Sat: 09:00am – 8:00pm (MYT)
    Sun & Public Holidays: Limited replies

  • Typical Response Time:

    Within 24 hours on business days.

Quick Help Topics

  • Order & payment support
  • Shipping & tracking
  • Return & refund enquiries (if eligible)
  • Collaboration & wholesale enquiries
  • Product & fragrance questions

Tip: If you have an order, include your order number in the message for faster support.

Get In Touch

Need help with an order, delivery, return request, or choosing a scent? Send us a message and include your order number (if any) so we can assist faster.

By submitting this form, you agree to be contacted regarding your enquiry. Please avoid sharing sensitive payment details in the message.

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size guide

know the size

  • 1. Select an existing ring that fits the desired finger.
  • 2. Measure the internal diameter of the ring in mm.
  • 3. Select the diameter below to determine your ring size.

Size chart

At Vemus Jewelry, we want your jewelry to fit flawlessly. Use our size guide to ensure the perfect match for rings, bracelets, and necklaces.

INTERNAL DIAMETER (MM) US US EU
13.6 E 2.75 42
14.0 F 3.25 44
14.4 G 3.75 45
14.9 H 4.25 46.5
15.1 I 4.5 47
15.5 J 5 48.5
15.9 K 5.5 50
16.3 l 6 51
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