We’re here to help with anything FoAé — orders, shipping, returns, collaborations, or fragrance questions.
The fastest way to reach us is via email or whatsapp message. We’ll get back to you as soon as possible.
Last updated: 13 December 2025
Support Channels
-
Email:
foae.co@gmail.com -
WhatsApp:
+6012-352 3568 -
Support Hours:
Mon – Sat: 09:00am – 8:00pm (MYT)
Sun & Public Holidays: Limited replies -
Typical Response Time:
Within 24 hours on business days.
Quick Help Topics
- Order & payment support
- Shipping & tracking
- Return & refund enquiries (if eligible)
- Collaboration & wholesale enquiries
- Product & fragrance questions
Tip: If you have an order, include your order number in the message for faster support.
Get In Touch
Need help with an order, delivery, return request, or choosing a scent? Send us a message and include your order number (if any) so we can assist faster.
